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In the late eighties, American Express trademarked the slogan, “membership has its privileges.” In those days you had to pay a fee to carry their card, so they wanted you to feel as if you were a part of a preferred group. This adage applies to trade and professional organizations as well, as the focus…
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Drivers and safety managers – virtual training is here and it has been here for quite some time. Providers like Infinit-i and Carriers Edge have been offering truck driver, online training for a dozen years. And I suspect that recently, more and more companies have been taking advantage of using online portals. But today, I…
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“Don’t reinvent the wheel, just realign it”. Anthony J. D’Angelo, Author. We have all heard the adage about reinventing the wheel. Why spend a great deal of time and effort on working through something that someone has already explored or created? When Women in Trucking Association was formed, we looked at other trade organizations and…
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Here is a tip on retention; reveal the ugly. Before I get too far into the weeds in my reveal process, I have observed that driver turnover usually originates in an offshoot of some extenuating factors of the past. The company may have experienced rapid growth, or the company might have been sold or amalgamated…
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Have you ever watched the You Tube video about the invisible gorilla? Click on the link (https://youtu.be/vJG698U2Mvo) and count how many times the ball is passed between the players in the white shirts. As you focus on the basketballs and their handlers, a gorilla walks through the middle of the activity and when the video…
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Happy New Year! Lately, trucking Insurance has been making the news. Or I should say the lack of trucking insurance or the lack of affordability of trucking insurance. On October 23, 2020, Doug Ford, the Premier of Ontario, told insurers, for the second time, to rein in the “astronomical” rate increases. He also talked about…
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Over the last couple of years, I have talked to many organizations and have been fortunate enough to play a business coach’s role to several leaders of trucking companies. For me, and not to oversimplify the process, all these folks fall into two categories: bosses or leaders. Determining which type is which is important because…
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I was never much of a conversationalist; it was something that I felt that I was not good at, whether small talk bored me or there was something else going on, I don’t know? The thought of being dropped into a room full of strangers and trying to connect with just one single person scared…
